ORDERING POLICIES:
For orders around under 50 people a minimum of 48 business hour notification is required and over 50 people – 72 business hours. We do service weekend caterings, but please do not place orders on a Saturday or Sunday for the following week. For weekend orders, our hours are from 10:00 A.M. till 3:00 P.M. excluding events over $500.00 or any full service catering. Monday-Friday have no specified hours of operation. Meaning anytime you want it we will be there.
For modification or changes of confirmed order under 35 people, must be notified within 48 business hours and 72 business hours for an order over 35 people. In the event of a cancellation of any order after both customer and the Raging Spoon acknowledge confirmation, a 50% cancellation fee will apply with less than 72 business hours notice and a 100% cancellation fee will apply without 24 hours notice. This 100% cancellation fee will apply to all our services organized, including staff hiring, rentals and food.
*A minimum order of $120.00 on food must be placed, before delivery.
DELIVERY:
There is a minimum $27.00 delivery charge with each order. Additional charges may apply if your order is outside west or central Toronto. Any distant delivery outside our delivery area – 10 kilometer radius, will be calculated at a rate of: $2.25 per kilometer in total from departure to destination. Calculations will be evaluated by our GPS as the shortest route available.
Note: Please allow a 5-10-minute window of accuracy during rush hour times. Sometimes we cannot control the timing of delivery routes during peak road times.
We will still try though.
We do not accept cash.
There is no HST on our food & services
If you are ordering from the holiday menu, please place your order as early as possible in order to ensure service and delivery.